Leaks in your area

Make sure we know about a leak in your area and track our progress

Water is precious and we do our best to make sure it makes it safely straight from us to you, if you’ve noticed a leak in your area we might already be on the case. The leaks we know about on our pipe work in your area are marked with an icon on the map below, just click on it to find out more information.

If there’s no icon we don’t know about it, so please let us know by filling in our online form.

Leakage Team

We have a team of dedicated customer service specialists, all based locally. Their key mission is to repair leaks and keep you posted about what’s going on.

We're passionate about water, it's what we do and we want to make sure that you're well informed about the service we provide. Reporting a leak through the Community Portal is just one of the many ways we're improving our communication with our Customers. We would like to know what you think, if you'd like to tell us more please call us on 0345 717 1100.

Work in your Community

Work in a business that supports your community

At Northumbrian Water, we work to make a difference in your community.

Have you considered a career that can help you do the same?

As well as the teams you see working in your streets, we have people doing a wide range of jobs that support that work to deliver the best possible water and sewerage services across the North East.

You can find out more about careers with Northumbrian Water and check out the latest vacancies by following the link below.

www.nwl.co.uk/careers