GENERAL PROJECT

Belford Street, Peterlee

At Northumbrian Water looking after the environment and reducing the risk of flooding are two of our top priorities. As part of this commitment we want to make you aware of some sewerage network investigations in your area. We intend to carry out a study of the area to identify a potential solution to help protect the environment and ensure that our sewer network continues to serve the community effectively.

Update by Christine Taylor

Good morning,

I thought this would be a great time to introduce myself and my colleague, Becky Gartland.  

We both work for the contract partner of Northumbrian Water, Esh Stantec, who will be carrying out the work in your area.  Some residents will have received a letter from us a little while ago with regards to the tree clearance, in preparation for the works.

I am the Customer Service Manager for Esh Stantec, it is my responsibility to ensure customers are communicated with accurate information during our work. My colleague Becky, Customer Liaison Officer, has already spoken to some residents, and will be on hand to talk to customers once the works are planned, all the way through the journey on site.  Becky will  be on site prior to the works starting to ensure all residents impacted by the works are aware of the works and listen to any concerns.

Prior to the works starting we may have operatives on site carrying out ground investigations.  Please don't be concerned, however if you would like to speak to us regarding this work, please either comment on here or contact 03457 171100 and ask to speak to me.  Me, or one of the team will call you back.

Speak soon and enjoy the dry weather.

Christine

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