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Update by Gabrielle Ward
Good morning,
I'd like to take this opportunity to introduce myself and some of the Project Team. My name is Gaby Ward, I am the Customer Liaison Officer for Mott MacDonald Bentley (MMB). I will be conducting the engagement with our customers and posting regular updates on here. We also have Mat Simmonds, Northumbrian Water's Project Manager, Nick Warner Northumbrian Water's Customer Care Manager and working alongside myself at MMB is Rudi Smit, our Contracts Manager and Paul Coates our Site Agent.
You should have by now received a letter in the post letting you know about our upcoming work to upgrade Felton Sewage Treatment Works (STW) which is due to commence from 18th March 2024.
In the letter, there is an invite to an event we are holding at Felton Village Hall on Monday 19th February 3pm until 6pm where we will share our proposals with you, and give you an opportunity to come and ask any questions you may have. We would love to meet you, and hope you can make it!
Some of the team are currently carrying out survey works at the STW which includes trial holes to locate cables and underground pipe work and surveys on the existing pumps, inlet works and settlement tanks.
I have included the letter here. Please feel free to leave a comment below should you have any questions or even if you just wanted to say hello, we will be more than happy to help.
I'll be posting another update closer to our start date.
Speak soon!
Gaby
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