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Latest Updates

By Anya Lowes

Afternoon everyone, I wanted to let you know ahead of the weekend what work we have planned for next week in case that affects you directly. The health and safety of our teams, customers and communities is our top priority and we need to close Springwell Road - affecting the section between B1288 and Mount Lane only  from Monday 22 July for up to 4 weeks. This is so we can lay the new 1000mm reservoir outlet pipe through the road. We’ll do everything we can to get the pipelaying work done so the road can be re-opened more quickly. This includes increasing our daily working hours, working 8am to 8pm on weekdays and 8am to 5pm on a weekend. This should help speed up the work so Springwell Road can reopen as quickly as possible. Please see our diversion plan here - Springwell Road. At the reservoir site, we will be continuing with large excavation work around the north-west corner of the reservoir over the next four weeks. During the first three days of the road closure, we will be managing access for the excavation work to construction traffic only. Over at Eighton banks the footpath remains closed but we are waiting for approval from Gateshead Council for it to be reopened. I hope to be able to share with you the reopening date soon as listening to the feedback we’ve received; I know that’s important to members of the community.  For the public footpaths that are open for use, I would ask that you please take extra care when walking by our working areas.   I will be in touch again when I have more information to share and, in the meantime, thank you for your continued patience and understanding as we complete these essential improvements.

By Julie Oakley

Good afternoon all, I hope you are all enjoying the lovely sunshine, and taking advantage while it lasts. Just a quick update to let you know we will be working over this weekend. You can leave a comment below or use the contact details provided if you have any questions or queries. Thanks Julie

By Rachel Rutter

Good morning, As you may be aware flow monitors were installed into Northumbrian Water assets earlier in to the year for data collection. As we now have all the data required we will be removing them over the next 6 days. This work will cause minimum disruption and no traffic managment will be in place.  The crews will manage the works using cones and priority signs, to enable the local traffic to continue flowing. If you follow this link, it will show the areas and dates we will be working in over the next 6 days - Traffic Information . We are happy to discuss any aspect of this works, please contact us at nwl.customer@esh.uk.com or click 'Contact Project Team' on this page. Have a lovely weekend. Rachel

By Bethany Oakley

Good afternoon all, I hope you've had a good week.  Since my last update on the portal, we are nearing on completion of the Sherburn STW. The main construction element to the works have now concluded and we only have a small ammount of electrical snagging to complete. We still have some work to carry out before the Pittington Works can be finished but I will provide a further update on this in due course. If you have any questions you'd like to ask us or any concerns you wish to raise, please don't hesitate to add a comment in the box below and one of the Project Team will respond.  Take care, Bethany

By Julie Oakley

Good afternoon everyone, hope you are all enjoying the great british weather, hope its not spoiling everyones plans too much. I thought I would provide you with an update on the progress of the upgrade to the treatment works in Felton, dispite the weather we have made good progress with the Primary Settlement tank 3 (PST) cone base slab blinding being poured and ready for reinforcement, the groundwater has not been as much of a problem as anticipated. We are making good progress with the duct work and it is ongoing at a good rate. Northern Power Grid (NPG) have succesfully changed the incoming transformer with no issues to the temporary power generation during shut down and the site team are continuing to perform well. We would like to thank you for all your continued support, co-operation and patience while the works are on going. If you have any queries or questions about the project please feel free to leave a comment below or use the contact details provided. Thanks again Julie  

By Rachel Rutter

Good morning Hope everyone is well! You may have seen me in the area yesterday on Moor Crescent delivering an update letter. This is to advise on Monday 22 July 2024 the road closure will be repositioned on Moor Crescent. The closure will be on the same road as Ludworth Primary School and work will be completed in sections to minimise disruption. As the team complete a section of work the road closure will be moved and repositioned, this phase of work is expected to be completed within 6 weeks. If you see me in the area and you have any questions feel free to stop me for a chat, alternatively you can contact us direct if you have any questions at nwl.customer@esh.uk.com. Thank you for your time! Rachel

By Julie Oakley

Hi All, hope you are all doing OK, especially with the all the rain we have been having,  Its been a while since I put on a progress report of how we are getting on with upgrading of the treatment works in your area. Since the last update we have removed the old boundary fence on the western side and replaced with new stock-proof fencing and with the extra space we have created a stone access road into site. We have now got the Motor Control Centre (MMC) precast units installed and backfilled, we have also cast the concrete base slab for the Soneco unit which is a chemical free wastewater filtration method. Work to demolish disused features of the site are continuing and new ducting is being installed. Next week we will see the Northern Power Grid (NPG) kiosk being delivered and the Motor Control Centre (MCC) slab constructed. We would like to thank you for all your continued support and patience while the works progress. If you have any questions or queries please feel free to leave a comment below or use the contact details provided to get in touch. Thank you Julie    

By Bethany Oakley

Good afternoon, I hope you are well. I'd firstly like to introduce myself, my name is Bethany Oakley and I am a Customer Liaison Officer for Mott MacDonald Bentley (MMB). Going forward, I will be taking on the Aldbrough Sewage Treatment Works works and will therefore be keeping you up to speed with the works and providing updates on the Customer Portal. I wanted to give you a quick update on the progress following the last update and I will also include some photos. The Site Team have installed new ducts & drawpits and have also completed concrete slabs for the new MCC kiosk and inlet works.   Just this week we have commenced construction of the new primary settlement tank. Should you have any questions or concerns that you'd like to raise with us, please pop a comment in the box below and a member of the Project Team will respond.  Speak soon! Bethany

By Dave Eden

Afternoon All. Time for a progress update for Hexham STW Refurbishment: We have completed the reinstatement of the site road around the site offices and handed that area back to NWL. The installation of the new inlet works tank is complete bar some benching sections which can’t be installed until the mechanical items are in place. We will be carrying out a water test in the next few days to check for any leaks. The installation of the access platform over the tank is underway. Electrical installation is continuing intermittently whilst we wait for the access platform to be completed. We are currently working on the replacement flow sensor (UMON4). The above ground pipework has largely arrived on site and installation will commence in the coming weeks. Now that the recirculation over-pumping has been removed from site, we have started reinstating the area around the distribution chamber in between the old and new filters. The recirculation manholes are to be retained, but need some final works such as setting the finished covers in place with mowing strips before we can landscape the area. Thanks for taking the time to read the update. Dave Eden

By Julie Oakley

Hi Everyone, Hope you are all well?? Here is an update on the progress of the works carried out on treatment plant over the past month, we have sucessfully poured the base for the Rotating Biological Contractor 1 (RBC) We have also had the installation of Motor Control Centre (MCC) & Northern Power Grid (NPG) Kiosks and they are now up and running. As you can imagine because of the weather we are currently having, we have had a few issues with groundwater in all the excavations but we have now got overpumping put in place for anything deeper than 2m and we have came accross a few boulders which have caused issues and delays with the SPEL tank, but nothing we cannot overcome. We would like to thank you all again for your continued co-operation and patience as I know the extra traffic can be a bit of an issue while entering site but hopefully we are not causing to much disruption, in the meantime if you have any questions or issues please leave a comment below or use the contact details provided Thank you Julie  

By Christopher Bond

Good Afternoon Firstly, to introduce myself, my name is Chris Bond and im a Project Manager at Northumbrian Water and I want to let you know details of essential work we’ll be carrying out in your area. Along with the rest of the project team, we will be keeping you updated as the project progresses. You will have recently received a letter explaining about the essential refurbishment works to our underground Sewerage Pumping Station (SPS) at Warkworth Stanners, which will protect the environment and help ensure that the site always remains fully operational. Together with our supply partner, RetroFlo we propose to carry out £600k of investment.  The works will involve repair and refurbishment work to the SPS and conversion work to create a wet well.  Works will start in Autumn 2024 and we anticipate this will take up to 4 Months to complete. If you have any queries or comments or would like to speak to someone from the project team please get in touch using the ‘Contact us’ button at the top of the page. We’d really like to hear from you.

By Rachel Rutter

Hello everyone! The site compound on Moor Crescent, Ludworth is now set up, with minor works underway. As I’m sure you are aware the last couple of weeks the refuse collection has been delayed. I have spoken to the council and rest assured I am liaising with them to make sure the refuse collections are back to there current schedule. Please continue to report any missed collections as normal. Please contact us direct if you have any questions at nwl.customer@esh.uk.com. Thank you for your time! Rachel
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