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General Project
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Every Drop Counts
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Latest Updates

By Paul Davison

Great news, the vast majority of construction work is now complete at Heworth! We’ve completed reinstatement work both in the Long Stay car park and The Swan car park and these are both now fully available for parking. The main compound and cabins have been removed and we are currently completing soft landscaping, operating out of a small all in one cabin near the site entrance off Low Heworth Lane. We expect to be complete and fully reinstated by the 7 February at the latest which will include the reinstatement and re-opening of the footpath that links Low Heworth Lane with the Long Stay car park. While the vast majority of construction work is complete, we will still need to return for up to two weeks in early March to commission the new pumping station once the new power supply is fully installed. This work is scheduled to re-start on 27 February (Northern Power Grid’s subcontractor) and will require a temporary footpath closure on Shields Road to install the last section of power cable. A Footpath diversion will be in place via Heworth Metro Station and sub-way. Many thanks for you patience and understanding during the construction phase, it’s greatly appreciated.

By Christine Taylor

Good morning, Over the last couple of weeks I have been out and spoke to more residents on Wheatlands.  Our customers will have noticed we have moved further up, along Wheatlands last Thursday.  Once again I would like to thank everyone for their patience and understanding whilst we carry out our works.  You will also notice we currently have our partners Kwikflow on site working alongside our site team carrying out investigations.   We anticipate that we will be working in this section for up to 5 weeks.  If anyone would like to discuss this section or the final upcoming section do not hesitate to contact me.   I will be in touch again in the next few weeks to keep everyone updated. Christine

By Sarah Jayne Vickers

Good afternoon, quick post to let you know we have a couple of deliveries next week, on Monday and Tuesday. Any question please dont hesitate to contct us using the 'Contact' at the top of the page, or alternativly leave a comment below on this post. Thanks  Sarah 

By Sarah Jayne Vickers

Good morning All, just a quick post to let you know our Community Outreach Vehicle 'Flo' is in the area. Myself and Dave are here till after lunch, to answer any questions you may have.  Please pop along and say 'Hi'. Thanks  Sarah

By Christine Taylor

Good morning, Following our communication before Christmas, you will have seen over the last two weeks we are now on site. I thought this would be a great opportunity to introduce our team, who will be working in your area.  All of our team are here to help, if you have any questions feel free to approach any of us.  My name is Christine Taylor, I am the Customer Service Manager for Esh Stantec, the supply partner carrying out the work for Northumbrian Water.  Some of you will have spoken to me and Ian Davison, the Project Manager from Northumbrian Water last year.  Tony Birkett, my Community Liason officer met many of you in December when he was on site informing residents of our upcoming work.  He will be on site regularly, and is there to keep our customers up to date with our progress.  Our Project Manager on site is Scott Jackson, Scott has worked within the industry for many years, and is extremely experienced.  Scott will be walking the site on a daily basis, and is happy to be approached for any information. If anyone would like to speak to us regarding the works, myself and Ian Davison will be happy to come and meet you.  Please contact Northumbrian Water on 03457171100 to arrange an appointment or alternatively contact us via this community portal. Throughout the scheme we will be updating this portal with our progress. I will be in touch very soon with our progress. Christine

By Joan Tatters

5 Photos
Good Morning It's been a while since my last blogg, so I thought I would just forward you some photos of how things are progressing on site. Although the weather hasn't been the best it hasn't hindered Gary and the team, they are now back on track and even the Christmas shut down didn't affect them.

By Joan Tatters

Good Morning and Happy New Year, Following on from my last post I thought I would just reconfirm where we are within the programme.... The team have successfully completed the cleaning works and are currently working to reinstate the footpaths and backfill the excavations on site along Denton Road. Once completed we will be back to complete the seasonal reinstating with seeding etc and getting it back to normal for you to use at your leisure and this will be around February time. We have now also moved to work within Benwell Reservoir where will be abandoning an old water pipe that formed part of the main network within Newcastle. We anticipate working there the remainder of this month if you live on that stretch of road please be a little more vigilant as we will be in and out of the site regularly. Don't forget if you want to ask any questions please feel free.    

By Brian Hall

Happy New Year everyone We will be back on site during the rest of January and February setting up the site compound and preparing for phase 2 of the work at Grassholme which is scheduled to start at the beginning of March. We will keep you updated as the weeks progress  

By Peter Greenan

Hi Just a brief update to let everyone know that this project is currently being reviewed (including the scope of the work that is planned); this means that construction is unlikely to start  in April, as estimated previously.  Once the review is complete and we are more confident of scope and programme we'll provide an update. Thanks Peter

By Paul Davison

Happy New Year! I hope you all had a peaceful and relaxing Christmas and New Year and our temporary reinstatement over the period worked well.  We started back on Monday 6 January and are working to complete the final couple of manhole chambers on the diversion pipeline. The temporary tarmac and road plates have been removed from the road and footpath at the entrance of the cul-de-sac and we plan to complete the permanent reinstatement towards the back end of next week. We’ll need to re-establish two way temporary traffic lights during working hours to complete the permanent reinstatement. There may be times when we need to hold all traffic for short periods while we switch over lanes etc, however, in the case of urgent access and egress, we can and will stop work while we get vehicles through the working area.  Starting next week, we’ll also make a start on the removal of our temporary compound and will complete the soft landscaping (verge , planting etc) the following week.  Regards

By Chris Reay

Dear Customer Improvement work to upgrade the water network in your area You may remember that we wrote to you in September 2019 to let you know details of essential work we are carrying out to upgrade the water mains in your area.   This work is being carried out by Fastflow Pipeline Services to make sure you continue to receive excellent quality tap water in the future. This involves the construction of a new water main from Ferryhill Service Reservoir past the junction of Wood Lane all the way through to Chilton Lane. Work will now begin on Duncombe Bank from Monday 13 January 2019 to Friday 28 February 2020.   During this time it will be necessary to install a rolling series of temporary traffic lights between Hemsley Court and Walker Terrace, 4 way traffic lights will be used at the junction with Linden Road to keep traffic flowing and safeguard the workforce carrying out the work. We will do everything we can to keep disruption to a minimum however there may be times when you may not be able to park directly outside of your property. Whilst the work is underway you may also notice some increased vehicular movement and noise. If your water supply is discolored please run your cold kitchen tap for up to 30 minutes. If you have a water meter, please let us know as you may receive an allowance on your bill.  I’d like to take this opportunity to thank you for your patience and understanding in advance of this essential work and please be assured that we’ll do everything we can to minimise disruption.    Alternatively, you can telephone our customer contact centre on 0345 717 1100 or tweet us @nwater_care to speak to a member of our Project Team. Whichever way is best, we’d really like to hear from you. Yours faithfully  Brian Hardy Project Manager

By Christine Taylor

HAPPY NEW YEAR!!!! Just a quick reminder that we will be returning on Monday 6 January 2020 to start the final stage of our works.  On Monday morning our team will be returning and will continue to work along Wheatlands, north of Roseberry Drive.  All properties who will be impacted by our works were contacted prior to Christmas. Please do not hesitate to contact me if there any concerns. See you next week. Christine
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