Good afternoon,  Following on from my last update the team began work on the Carlow tank Monday 9 September 2024. The team are now installing precast sections and units, within the tank. This work will continue into the next week. Please contact us direct if you have any questions at nwl.customer@esh.uk.com Have a great weekend! Rachel

Good morning,  Our team working alongside our contractors will be onsite next week for 2 weeks while they work on the electrical units.  Further pipework will be installed within the Sewerage Treatment Works.  As always, we do not anticipate this to cause too much disruption but may see an increase in vehicle activity.  Thank you for your patience while we continue with our essential work.  Please contact us direct if you have any questions at nwl.customer@esh.uk.com Have a great weekend! Rachel

Good morning You may have seen our team working around Middleton back road installing fencing including post, wire and rail depending on the location, this allows us to keep our working area separate and to maintain a safe distance while we work alongside an archaeologist. Excavation and installation of the Rising Main works are continuing with directional drilling across Long Newton Lane. Pressure testing will be completed once sections of the work are finalised. Installation of the gravity drainage will continue into the next few weeks. Please contact us direct if you have any questions at nwl.customer@esh.uk.com Have a lovely weekend!  Rachel

Good morning, Following on from my last update, over the last few weeks the team have continued the installation of pipework to flow meter chamber. Topsoil and seeding is being carefully monitored and completed within finished working areas. You may have see the team over the last few weeks working within the woodland area in order to complete the reinstatement. Please contact us direct if you have any questions at nwl.customer@esh.uk.com. Thank you have a great weekend!  Rachel

Good morning As you may have seen on Thursday 5 September 2024 the road closure on Moor Crescent was repositioned to the junction close to the field entrance. Due to the location of the work vehicles are not able to follow the road around on Moor Crescent and we expect this section of work to be completed by 20 September 2024. Parking will be restricted while work is caried out and we thank you for your patience and understanding while we complete these works.  The team have continued to install pipe work this week as well as preparing the chamber and connections for further works. Please contact us direct if you have any questions at nwl.customer@esh.uk.com Have a lovely weekend!  Rachel  

We’re pleased to inform you that the Peareth Hall Road and footpath closure's will be removed by the end of the school day today, Friday 13th September. Both footpaths will be available however we need to lay the final tarmac topping on each section, we will be completing this work on Saturday 14th September. One footpath will remain open while the other is worked on, then we’ll swap over.                                     We will need to revisit the area in Spring 2025 to carry out the permanent tarmac topping 15 metres either side of the pipe trench as required by Sunderland City Council. This will be done under temporary two-way traffic lights, the footpaths will remain open, so pedestrians won’t be affected. We will advise closer to the date when these works are to be undertaken. Over at Eighton Banks, you may notice little activity at the moment. We are preparing to test the pipe laid between the west side of the reservoir and Galloping Green Road. Testing is scheduled for the end of next week, with reinstatement work to follow, aiming for completion in early November. The main pipe connection outside the Waggon Inn pub is planned for early 2025 and will take around 8 weeks. We recognise the work has taken longer than expected and want to give the area a break in the lead-up to Christmas. At Mount Lane, work on the reservoir continues. The eastern compartment is nearing completion, and the western compartment is about 60% finished. Backfilling at the north of the reservoir site is underway, compacting the material may cause some localised vibration in the surrounding area. Please also note that work will take place over the next two Saturdays, focused on steel fixing on the roof. The noise will be minimal as no heavy plant movement is required.             Additionally, our next roof concrete pours are scheduled for 16th and 23rd September these will be carried out during normal working hours.                                                                   A concrete floor pour is expected on the 25th September which will require power floating into the early hours Thank you for your continued patience and support as we complete this work. Thanks  Sarah

Good morning, happy Friday! Hope you’re all well and had a great week. I wanted to jump on to provide an update on the recent progress that the Team have made on Site recently. Goodwin have been onto the Site to install PST (photo attached). The storm pump plinth has now been complete, and we have also rodded and carried out a clean to the existing draw pits. I know this is only a short and sweet update but as always, if there is anything that you’d like to ask us, please add a comment in the box below and a member of the project team will respond. Thank you and have a brilliant weekend. Bethany

Hello,  Civil works at New Moors is now nearing completion with the new delivery road being the last major civil milestone remaining. Site will now be concentrating on the mechanical and electrical installations; these have begun and are approximately 50% complete. The first chemical delivery will be taken next month and commissioning will commence.

Important update on planned work in your area You may recall we contacted you in 2023 to provide some information on an investment we plan to make in your area to retire the service reservoir situated in Westerton village. This work will also add resilience to water supplies in the area and its worthing noting that we have no plans to interrupt your water supply. This reservoir has served us well for over 100 years but is now reaching the end of its asset lifespan. To take the reservoir out of service, we have produced a solution which allows us to bypass the reservoir, but also build some additional resilience into the system which supplies the village, ensuring our network is fit for purpose for now and the future generations it will serve. We have completed our investigations and plan to start work on site in February 2025 for approximately 12 months. However as with all construction projects unexpected delays can occur.  This important work will improve the resilience of the water network in Westerton, Coundon and the surrounding areas of Kirk Merrington and Ferryhill.  Your source of drinking water will not change, but it will be pumped directly from the bottom of Westerton hill via a set of new booster pumps situated in the field just next to the exit from the A688.  There will be a new section of main running from the bottom of the hill up to the village, where we will make some connections into the existing system of pipe work.  These pumps will have the capacity to supply your area and support the surrounding areas in times of high water demand. When the work begins there will be times when we need to have traffic management on the road through the village and our partners Esh-Stantec, will always let you know in advance when this is necessary.  The connection points on the existing mains have been chosen to avoid works within the carriageway as much as possible, as well as to minimise necessary works within the village.  Once the new pumps and new main are in service, we will then move to take the reservoir out of service.  There is no current plan to demolish the structure, only to drain, disconnect and make it safe.  It will remain as Northumbrian Water’s responsibility to keep the site safe and tidy.  There may be a requirement for us to complete some pre-construction property surveys to assure the work does not cause any vibration risk during the times we are working in the village making key connections. Any customers directly affected by planned survey work will be contacted in advance to discuss access etc. Our partners Esh Stantec will have a visible team in the area week commencing 16 September 2024 and they will be able to provide additional information regarding the work and take the opportunity to understand any specific customer needs.  Please be assured that we’re working closely with our partners to do all we can to minimise any disruption for you and your community throughout the work.  Typical working hours will be between 8.00am and 4.00pm, Monday to Friday. If you need a little extra help during the work, please let us know as soon as possible by calling the team on 0345 717 1100. If you would like to speak to a member of our Project Team, you can telephone our customer contact centre on 0345 717 1100; tweet us @nwater_care or contact us via our community portal. Whichever way is best, we’d really like to hear from you.

Morning All. Let’s get up to speed on Hexham STW Refurb: Welding is underway on the new inlet screens tank to ensure watertightness in advance of commissioning. This should be complete in the next few days and allow a water test next week. The distribution chamber is now complete bar some instrument reinstallation. The last of the significant civils works has commenced with the first of the turning head/crane pad pours happening today, whilst landscaping continues between the filter beds. The inlet works ductile iron pipework is complete, as is the 2” wash water supply. The electrical install is progressing well; the vast majority of the tray work is in place and cabling is well underway. We are hoping to power up the new MCC next week with a view to starting commissioning early next month. Alterations to the pumps in the settled sewage pumping station is also planned for early next month, depending on deliveries. It's coming together. Thanks for taking the time to read the update. Dave Eden

Hello,  Civil works is now nearing completion on site at Sacriston, with the new delivery road complete and the sludge tank installed and awaiting connection to go into service. We’ll now be concentrating on finishing the remaining small amount of civil works, and then the mechanical and electrical installations can begin. In the next two months or so we will look to start the commissioning process for the new works.

Good afternoon, Everyone, Looks like that is it for our so called Summer, I hope you have all had a lovely one and looking forward to the autumn months ahead. It has been a while since my last update, so I thought I would just touch base with on how we are getting on in Horsley. Work on site is going well. We're almost done setting up the new filters, so temporary equipment can be removed soon. We've started working on the pre-dosing system, with only a few tasks left to complete. Preparation for the new chlorine contact tank has also started, which includes checking underground pipes, moving lights, and doing a trial to help finalize the design. We would like to thank you for all your continued co-operation and patience while the works are ongoing, if you have any questions or issues please leave a comment below or use the contact details provided and one of the team will get back to you. thank you Julie