The construction phase of this project is now complete.

There may still be updates, so the project will remain here. We are still monitoring the project and will reply to any comments. So if you have any questions please feel free to comment or contact us here.

GENERAL PROJECT
CURRENT WEATHER
1°C

Otterburn, Rochester and Byrness WTW

Together with our supply partner, Mott MacDonald Bentley, Northumbrian Water is planning to replace the existing water treatment works at Otterburn, Rochester, Byrness as part of its ongoing investment programme. The old water treatment works will be replaced with a new modern high quality treatment systems to ensure the highest level of water quality and customer service for now and for the future.

Update by Hedley Young

Hello everyone,

We have reached a landmark in our project as the new water treatment works at Otterburn will go into supply tomorrow, 3rd March. This will commence a proving period after which we can begin decommissioning of the existing works.

The new works incorporates state of the art technology and is part of our ongoing improvement programme to ensure the highest levels of customer service are provided into the future.

Customer supply will not be affected as we transition from the existing to the new treatment works. The source of the water remains the same but the treatment process is very different so there is a possibility that customers may notice a subtle difference in taste. More information regarding water quality, taste and smells can be found on our website.

We continue to work with our supply partners to finalise the installation of the new treatment works at Rochester and Byrness and hope to bring these on-line in the coming months.

As you are likely aware, this project is taking longer than expected and we appreciate and thank you for your continued patience and understanding.

If you have queries please get in touch.

 

Hedley

 

Please Login in order to comment on this update.

View all updates
Work in your Community

Work in a business that supports your community

At Northumbrian Water, we work to make a difference in your community.

Have you considered a career that can help you do the same?

As well as the teams you see working in your streets, we have people doing a wide range of jobs that support that work to deliver the best possible water and sewerage services across the North East.

You can find out more about careers with Northumbrian Water and check out the latest vacancies by following the link below.

www.nwl.co.uk/careers