The construction phase of this project is now complete.

There may still be updates, so the project will remain here. We are still monitoring the project and will reply to any comments. So if you have any questions please feel free to comment or contact us here.

GENERAL PROJECT
CURRENT WEATHER
1°C

Otterburn, Rochester and Byrness WTW

Together with our supply partner, Mott MacDonald Bentley, Northumbrian Water is planning to replace the existing water treatment works at Otterburn, Rochester, Byrness as part of its ongoing investment programme. The old water treatment works will be replaced with a new modern high quality treatment systems to ensure the highest level of water quality and customer service for now and for the future.

Update by Hedley Young

Hello everyone,

I am pleased to be able to inform you that our new water treatment works at Rochester will go into supply this week. 

The installation of the new works is part of our ongoing improvement programme to ensure the highest levels of customer service are provided well into the future.

Customer supply will not be affected as we transition to the new treatment works. The new treatment process is very different to that used to produce your water in the past so there is a possibility that customers may notice a subtle difference in taste. More information regarding water quality, taste and smells can be found on our website.

Work will continue on site for a number of weeks to complete the landscaping, planting, roads and fences etc before final completion of the project.

I'd like to thank you so much for your patience as we deliver this important work.

If you have queries please get in touch.

 

Hedley

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