We have now completed a major part of this project. Fulwell Ground Water Station will become operational today. This is an important stage in our £10.6 million investment to improve water quality and resilience for our customers in Sunderland and the surrounding areas.
Some customers may notice a slight change to their water when the source of their supply is switched back to being supplied from our Fulwell site. This is perfectly normal as the raw water we treat and supply comes from different sources – like rivers, reservoirs and groundwater stations – and it often smells and tastes different. The water from all our sites complies with the strict regulations expected of us and we pride ourselves on providing clear, great tasting water.
For frequently asked questions and information about water quality, customers can visit www.nwl.co.uk and keep checking in here for further updates