River Gaunless, Bishop Auckland

We are investing up to £9 million to improve Butterknowle, Cockfield and Ramshaw sewage treatment works. Starting in December 2018 and likely to continue to December 2019. These works will improve the quality of the water in the River Gaunless and will not involve any disruption to the wastewater service in the area. We would really like to hear any comments or questions you may have get in touch using the 'Contact us' button at the top of the page or leave a comment below. Dean Thompson NWL project manager

Help and support


If you require further information, need to speak to us outside normal working hours or in an emergency, please call the Customer Centre on 0345 717 1100 and they will arrange for a member of the project team to call you back. Alternatively you can contact the project team directly by using the Contact us page or leaving a comment on the project activity feed.

You can also follow Northumbrian Water on twitter @nwater_care and @NorthumbrianH20.

During construction work, we will also be arranging a customer drop in surgery at Morpeth Town Hall between 2:00pm and 4:00pm every Tuesday. Whichever way is best, we’d really like to hear from you.

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