Good afternoon, the team and I would like to thank everyone who came along last Wednesday to our event. We thought we would share some of the questions we got asked and our responses.

What are the working times during the construction phase?

• The working hours are 7.30am till 6pm

Will the odour get worse?

• No

How much noise can we expect during construction?

• There will be noise associated with the construction works. This can include usual construction noises. This will only occur during working hours and Monday – Friday.

Does Northumbrian Water own the whole site?

• Yes, Northumbrian Water do.

Will you provide regular updates to the residents?

• Yes, we will provide regular updates on the Community portal, and also issue letters with any key messages. We will also utilise the Teal Farm resident’s association page on Facebook

Will there be any traffic lights put up, near the entrance to the treatment works?

• No, there are no plans to use any additional traffic management outside of the treatment works.

How many additional staff do you expect during the construction phase?

• During peak construction times there could be approximately 40 team members and quieter periods may be around 25.

If you have any other questions that are not listed, please don’t hesitate to contact us or leave your question below.

Thanks

Sarah

Good afternoon everyone, just a reminder we have our project team, at the Teal Farm Pub until 7pm to answer any questions you may have in relation to the £14m project we are delivering at Washington Sewage Treatment Works (STW) located of Pattinson Road.

If your unable to make it along to the Teal Farm, you could leave a comment below, or alternatively use the 'Contact us' at the top of the page with any queries or questions.

Thanks 

Sarah 

Afternoon Everyone,

Following Ronnie's post I thought I would take the opportunity to introduce myself.

I'm Amanda Hunt, Customer Care Manager for Northumbrian Water and part of the project team who will be at Teal Farm Community Pub on Wednesday 27 November 2019 between 3.30pm and 7pm

I am really looking forward to it and if your available please pop along and say "Hello". 

Thanks

Amanda

Hi Everyone,

I'm Ronnie Doran, Northumbrian Water's Project Manager for the investment work we are planning at Washington Sewage Treatment Works (STW). Along with the rest of the project team we will be keeping you updated as the project progresses. 

We aim to start work soon but before we do we are also holding a customer information session at Teal Farm Community Pub on Wednesday 27 November 2019 between 3.30pm and 7pm. This is an opportunity for you to find out more about our planned work, meet the project team and discuss any questions or concerns you may have.

If you can't make it you can always use the 'Contact us' button at the top of this page if you have any queries or would like to speak to the project team.  Whichever way is best, we'd really like to hear from you.