What will the working hours be?
9-5pm generally – some specialist operation may need to be undertaken outside of normal working hours
Will my water supply be affected?
Will the work cause disruption?
Construction will cause some disruption but our Framework Partners will aim to minimise this where possible.
Will access to my property be maintained?
We do not envisage restricting access to properties.
How will residents be kept updated?
We will provide updates online via the Community Portal, letters and through ward councillors.
Will the site be dangerous?
All construction sites and activities are dangerous, though our Framework Partners will manage construction to ensure that the public are protected from the hazard associated with constructing a new pipeline.
What will it look like when the works are complete?
Northumbrian Water commit to returning the land to its previous condition, although it may take time for grass areas to re-establish
Will there be dust, vibration and noise?
These are all things that the construction will generate but MMB will minimise these where possible so that residents are not impacted.
Will the roads be kept clean during the works?
MMB will manage keeping the roads clean during construction and this may include wheel washes and/or road sweepers depending on the conditions on site.
What happens on bin collection days if the bin wagon can not get to my property?
Will I be able to access my drive or directly park outside my property?
We do not envisage restricting residents from parking at their properties.
At Northumbrian Water, we work to make a difference in your community.
Have you considered a career that can help you do the same?
As well as the teams you see working in your streets, we have people doing a wide range of jobs that support that work to deliver the best possible water and sewerage services across the North East.
You can find out more about careers with Northumbrian Water and check out the latest vacancies by following the link below.