Heads Hope Dene, Co. Durham

This project is to reduce the risk of pollution to Head Hope Dene. A range of solutions are being investigated to reduce the risk of pollution caused by flooding from the sewer due to blockages, and land slip. Construction is programmed for 2021/22.

Project updates

Update by Gabrielle Ward


It's been a while since I last posted an update however, the site team have been keeping busy!

Work is continuing to progress at the SPS (Sewerage Pumping Station) compound with construction well underway.

Our subcontractors, Active Tunelling, are mobilised at the SPS area with a 60T crawler crane which will lift the shaft segments into place. 

I have included some photos for you to have a look at. 

As always, please feel free to leave a comment below with any questions you may have.



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Update by Gabrielle Ward

Good Afternoon,

It's been a couple of weeks since we started setting up site for our work. 

If you have had a walk along the footpath located near the site compound, you will have noticed some changes! The track leading to the compound from Front Street has been re-graded and the pot holes have been filled. 

The stone has been laid for the compound area, and the site cabins are now set up.

We have started the enabling works on the SPS (Sewerage Pumping Station) compound area including the new access track. 

I will be posting regular updates on how work is progressing on site, so keep a look out!

If you have any questions, please feel free to leave a comment on this post or visit the "contact" button at the top of the page.

We are more than happy to help!






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Update by Gabrielle Ward

Good Afternoon,

Following on from Nick's previous update and introduction, I thought I would pop on and introduce you to our Mott MacDonald Bentley (MMB) team.

My name is Gaby Ward, I am the Customer Liaison Officer for MMB working along side with Nick Warner from Northumbrian Water. We will be conducting the engagement with our customers and posting regular updates on here. Please feel free to leave us a comment below should you have any questions or even if you just wanted to say hello, we will be more than happy to help.

Our Contracts Manager, Damien Woods, will be overseeing the project. Then we have Gavin Smith, our Site Agent, and John Cummings, Works Manager. Gavin and John will manage the day to day operations on site. Also working on site are the Engineers, Dan Weston and Scott Povey.

As Nick mentioned previously, we will be starting on site from Monday 27th September, so if you do see any of our site team please feel free to say hello!

I have attached a plan to this post which gives you a better idea of the access routes we will be using to and from the site compound. The plan also includes the proposed sewer line and pumping station location.

I'd like to thank you in advance for your patience and cooperation while our essential works are carried out.

The Project Team and I are looking forward to working within your community.

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Update by Nick Warner


I would like to take this opportunity to introduce you to our team and project.

I’m Nick Warner, Customer Care Manager, at Northumbrian Water. Our Project Manager, Richard Greenwell, and I will be looking after this scheme through to its completion. The scheme will be delivered by Northumbrian Water’s delivery partner Mott MacDonald Bentley (MMB).

Starting on 27 September 2021, we will be carrying out construction work to construct a new pumping station at the eastern end of Heads Hope Dene together with new sewers to divert flows around the wooded area. We will also be constructing a new sewer from the Heath View area to the new pumping station, which will ensure that all flows are removed from the old sewer.

Although our work is remote from the village, you are likely to see an increase in traffic along Station Road as our work progresses. However, please be assured that Station Road will remain open throughout.

As the project progresses, our team will keep you informed about our work and will be sharing information about our progress with you on this portal.  

We will post regular updates throughout the project and if you have any questions or want to make us aware of any additional support you require from us, then please use the ‘Contact us’ button at the top of this page or post on this feed.

If you’d prefer a telephone conversation or require any further information or advice, please get in touch with our Customer Centre on 0345 717 1100 or visit to request a call back from the project team.

We appreciate your patience and understanding while we carry out this essential work.

Kind regards

Nick Warner





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Update by Sarah Jayne Parvin

Good afternoon all, we want to make you aware that our subcontractor Castle Keep will be in the area from Monday 29th for 6 working days (this does not include Good Friday or Easter Monday).

They will be carrying out Topographic surveys of the land where the proposed pipe will be going.

A topo survey sometimes called a land survey, uses highly specialised survey equipment to measure the position and height of both the artificial and natural topographic features on the site. Examples of natural topographic features Slopes, natural banks, and depressions in the land

Whilst these surveys are being carried out NWG, MMB or Castle Keep will not require access into your homes.

If you have any questions, please don’t hesitate to comment below or use the contact us option at the top of this page.



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Update by Richard Greenwell

Hi everyone,

I'm Richard Greenwell and I'm Northumbrian Water's Project Manager for the work we are planning to carry out in your area. Along with my colleague Sarah-Jayne Parvin and the rest of the project team we will be keeping you updated as the project progresses.

We have recently sent a letter to customers in the vicinity of our proposed work in and around Heads Hope Dene to let them know a little about our proposals. We’d really like to hear your views on this essential work and how we can work with you to minimise any disruption you and your community may experience.  If you have any queries or comments please get in touch using the ‘Contact us’ button at the top of the page. We’d really like to hear from you.

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