Hello, I want to let you know of further planned investigation work which will be carried out by our contractor, Mott MacDonald Bentley on behalf of Northumbrian Water.

The work is scheduled to start on Sunday 18 November 2018 and  expect this to take up to 5 weeks to complete.  This will include weekend work over three consecutive Sundays on 18 November, 25 November and 2 December.

As part of the investigation works, we will be carrying out trial holes to gather information on existing underground utilities and obtain further information on  ground conditions.  The works will be focused around Sunderland Road, the Swan Pub car park and the land/ long stay car park off Low Heworth Lane. 

Most of the works will take place off the main highway however traffic management will be necessary on Sunderland Road during the weekend dates stated above. A number of parking bays will be temporarily suspended to allow us to complete the work safely. Please be assured that your water supply will not be affected by this work.

Regards Paul

Hello Heworth

My name is Amanda Hunt and I am Customer Care Manager at Northumbrian Water and part of the project team for this work.

I got the great opportunity to be part of the customer event held on Tuesday night and I would like to express a big thank you from me to those of you who were able to pop along and meet us at St Marys. 

The customer event was a success and an ideal opportunity for us to meet the residents and gain some local knowledge of the area.

We will be taking all of your comments on board and we are absolutely committed to keep you updated as we near the start of the work, in the meantime please dont hesitate to keep in touch using the contact us button at the top of the page.

Good Morning Everyone,

My name is Sarahjayne Vickers and I am the Community Liaison Manager for Mott MacDonald Bentley, part of the dedicated team who will be working with Northumbrian Water during this essential work at Heworth.

We look forward to meeting you at our customer event this afternoon at St Mary's Church Hall between 3 and 7pm.

Thanks in advance

Sarahjayne Vickers

Hi everyone,

I'm Paul Davison and I'm Northumbrian Water's Project Manager for the investigation work we are planning to carry out in your area.  Along with the rest of the project team we will be keeping you updated as the project progresses.

You will have received a letter this week giving you some information about planned improvement work to the sewerage system in your area.  We are also holding a customer information session at St Mary’s Church Hall on Tuesday 4 September from 3pm until 7:00pm where you can meet the project team and find out more about our planned work.  If you can't make it to the customer session you can always use the 'Contact us' button at the top of this page if you have any queries or want would like to speak to the project team about our initial proposals.  Whichever way is best, we'd really like to hear from you.