Hi Everyone

I have been on my travels today and visited the site to talk to the team about progress.

We recently communicated to residents impacted by our work in Wood Vue that we would be moving the fencing further up the road. We have since spoken to those involved to explain that this will now happen on Monday 11 December. We apologise in for any inconvenience caused.

We would also like to take this opportunity to share some information about the work we are carrying out, so I have attached a copy of an informative poster that we have prepared. Please click here to view.

Enjoy the weekend

Tony

Good morning,

I managed to catch up with Mac this morning to discuss our site progress.  He agreed to go on video and provide an update for us all.

We also want to apologise for the delay in moving our rolling road closure, we advised it would happen today however this will now happen later in the week.  This delay is due to us redesigning our scheme to reduce customer impact later in the scheme.

Have a great week and weekend

Christine

Hi Everyone

Work is underway! It may appear to be a slow start, but rest assured we have all been working very hard to get the scheme well under way. This week we have been digging trial holes to investigate the ground beneath the surface and see what other utilities we may encounter. 

Over the last couple of weeks we have also been tinkering with the design to not only make it as efficient as possible for the Northumbrian Water, but also to try and further reduce the impact the works will have on the residents. An example of this is the manhole we are connecting into where we have worked alongside our partners MWH and come up with a solution meaning we can keep Wood Vue open at all times.

Next week will see us start to make progress in Wood Vue, beginning to work up the road.

From Monday we will also be closing the access into the cow plantation. The initial work taking place will be the widening of the access track and lifting of the tree canopies.

Tony

Good afternoon,

I thought it would be good to introduce another member of my team who people don't get to see, but we all speak to her regularly.  If you are anything like me, it is always great to put a face to a name.

This lovely lady is Ann Scott.  Ann sits in our office answering any customer enquiries that may come into the business and supports the team on a daily basis.

See you all soon

Christine

Happy Monday,

I hope you all had a great weekend?

Please find some information attached in the form of video that Mac has filmed.  It is regards to work that starts tomorrow.

Tony has been on site this morning and posted letters with regards to the work and spoken to many of the residents.

Do not hesitate to contact me if you require any further information.

Christine

Hi

I thought it was time I introduced myself. Please excuse my voice, I am suffering from a cold weather at the moment.

Have a lovely weekend.

Christine

Hi

You may of noticed our team arrive on Monday and start to set up our compound opposite the junction for Mayfields. 

I decided to come to site today and managed to catch some of our site team and convince them to get in front of the camera.  It has now become clear that our Contracts Manager Alan Croft has a fan! :)  It was great to see the team happy and looking forward to starting the scheme.  As you can see they are very approachable to please feel free to ask any questions.

We have also included a photo of the compound area from today.

See you all soon.  Watch this portal for updates as the work progresses

Christine

Good morning,

I hope everyone is well on this very crisp Autumn morning?

Just a gentle reminder to let you know our site team will be arriving on site on Monday.  The first part of our works is to set up our compound so it maybe that customers may not see us arrive.  However be assured we are on site and if any queries arrise please do not hesitate to contact me via 0345 7171100, blogging on this comment or by the 'contact us' box on the main page.

Have a great weekend

Christine

Good morning everyone,

As you may be aware, Northumbrian Water along with Esh-MWH are planning a project to improve our sewer network in Wood Vue, Spennymoor. As Tina has already mentioned our work will now be starting on the 30th October 2017.

I thought this would be a great opportunity to introduce the Esh-MWH project team who will be working closely with Tina Robinson.

My name is Christine Taylor, the Customer Service Manager working for Esh-MWH on behalf of Northumbrian Water. We held a customer event recently at the local watering hole where I may of met some of the local residents, I would like to take this opportunity to thank everyone who came along.  If anyone would like to speak to me directly please do not hesitate to message me on here and I will arrange an appointment. Over the period of the works you may see me walking around the area with the project team. Please feel free to come and introduce yourself and ask any questions you may have, alternatively you can post messages here on the portal.

Alan Croft, is the Contracts Manager for the scheme working for Esh-MWH on behalf of Northumbrian Water Ltd. He will oversee the progress of works on site, as we improve the sewer network. Alan will be helping to maintain high levels of safety, quality and customer engagement.

Darren Whale (photo to follow) is our Site Agent for the project, he will be working on site throughout the duration of the work; overseeing the daily operations of the scheme delivery.

Tony Birkett will be the appointed Community Liaison Officer. Some of you may of met Tony recently has he was in the area knocking on doors, infact I beleive he is back in the area today. Tony will be on site regularly, providing support to the site team and the local community. He will be happy to help with any queries you may have.

If you have any queries or questions please feel free to contact one of us, we will all be happy to help.

Have a great weekend and for all those off work and school next week, enjoy!

Christine

Hi everyone

I'm Tina Robinson  the Project Manager for the work taking place to upgrade the sewer network. The work will reduce the risk of sewer flooding affecting our customers.

Our experienced partner, ESH-MWH are carrying out the work which will begin on 30 October 2017 and will be completed by the end of April next year.

We are working closely with the local authority  reduce the impact of the work and will do our best to minimise any inconvenience.

We will update this portal throughout the work and in the meantime if you have any queries or want to make us aware of any additional assistance you require from us during this work then please use the ‘Contact us’ bottom at the top of this page.