Good morning,

I thought it may be a good idea to give all our customers a quick update.

As discussed in our customer event the works we are planning are subject to Planning Permission.

We are now in the process of obtaining planning and will update the portal once we have a decision.

Lynn Preston is extremely keen that we keep all our customers updated, so we hope to provide this to everyone again next month.

Lets hope the sun continues to shine so we can all enjoy the summer.

Christine

Hi

Just a quick note to thank everyone who popped by last week at the csutomer event, it is always nice to meet local residents. 

On another note it is rare that our team get together long enough to take a photo, but we actually managed last week.

So I thought I would share a snapshot of our key members of the site team.

None of us are photogenic, so please be nice :-)

Christine

Hi

WE ARE LIVE!!!!

We have just had another customer visit who has made us extremely jealous that the weather is lovely.  On that basis, I have decided to make the portal live and interative until 7pm tonight.

This may help anyone who does not want to miss the sunshine.  Just post the question and the team will answer.

We are here if you have questions.

Christine

Good afternoon
Our first few visitors have been in to speak to us.  Something that one of our customers has mentioned is the dates of construction on our portal. 
These have now been changed from March to August 2018. 
We apologise for our lapse, and this is now corrected.  If you notice anything else please drop down to the community event to let us know.
Thank you
Christine
 

Hello again....

Following my update, I thought it would be a great opportunity to remind all the local residents that we will be available to chat this afternoon, in the Our Lady Queen of Martyrs Parish Centre, 2 Church View, Esh Winning, Durham DH7 9JL..

From 3 - 7pm today, myself, Lynn, Scott and a few more members of the team will be available to chat about our planned works.

We would love to see you all.  Lynn is even providing biscuits to dunk in our tea and coffee,, the lady is an absolute gem!

Also, Amanda Hunt, the Customer Care Manager from Northumbrian Water will be attending.  Amanda will be available to discuss or advise on any other issues that you may have as well as the scheme.

Come along and join us.  I promise we are all nice people and would love to catch up over a cuppa :-)

Christine

Good morning,

I wanted to take this opportunity to introduce our project team for Esh Winning.

Lynn has already introduce herself, and now allow me to introduce our Esh_MWH team.

My name is Christine Taylor, the Customer Service Manager working for ESH-MWH on behalf of Northumbrian Water. I have already had the pleasure of meeting some members of the local community and over the period of the works you may see me walking around the area with the project team. Please feel free to come and introduce yourself and ask any questions you may have, alternatively you can post messages here on the portal.

Mark Nicholson, is the Contracts Manager for the scheme working for ESH/MWH on behalf of Northumbrian Water Ltd. Mark will oversee the progress of works on site, upgrading and upsizing the sewerage system including the installation of a storage tank. He will be helping to maintain high levels of safety, quality and customer engagement.

Scott Jackson is our Project Manager for the project, he will be working on site throughout the duration of the work; overseeing the daily operations of the scheme delivery.

Tony Birkett will be the appointed Community Liaison Officer, he has already met many of our local residents and introduced himself. Tony will be on site weekly providing support to the site team and the local community. He will be happy to help with any queries you may have.

If you have any queries or questions please feel free to contact one of us

Christine

Hello again

Just wanted to make everyone aware of a drop-in session we will be holding on 10th May between 3.00pm and 7.00pm at Our Lady Queen of Martyrs Parish Centre, 2 Church View, Esh Winning, Durham DH7 9JL.

This is an opportunity to come along and find out more about the proposed scheme and ask any questions you may have.

Tea, coffee and biscuits will be provided.

Really hope to see you there.

Lynn

Hi Everyone

My name is Lynn Preston and I am the Northumbrian Water Project Manager for this project.

This project is required to enable an old sewer which now needs regular repairs to be replaced with a new sewer.

We have sent out letters to people in the area to seek their views on the project and are currently collating the responses.

Download the letter here.

We will be back in touch with an update once we have more news.

In the meantime, thanks for reading.

Regards

Lynn