We are investing £2.2 million to improve the water supply in the west end of Newcastle.

Help and support

During normal working hours, if you require information or advice about anything on our site, please contact Mott Macdonald Bentley’s Customer Service Team on 0191 378 6700 or

Alternatively, and for out of hours queries, please call Northumbrian Water’s Customer Centre on 0345 717 1100 and they will be happy arrange a member of the project team to call you back. You can contact the project team directly by using the Contact us page or leaving a comment on the project activity feed.

You can also follow Northumbrian Water on twitter @nwater_care and @NorthumbrianH20.

Work in your Community

Work in a business that supports your community

At Northumbrian Water, we work to make a difference in your community.

Have you considered a career that can help you do the same?

As well as the teams you see working in your streets, we have people doing a wide range of jobs that support that work to deliver the best possible water and sewerage services across the North East.

You can find out more about careers with Northumbrian Water and check out the latest vacancies by following the link below.