Hello,

It's been a while since we last posted an update on here. However, I wanted to share some good news with you all.

I am pleased to let you know that work in your area is now complete, two months earlier than planned!

Our work started in your area in June 2021, which involved laying new pipe from the pumping station on Lemon Grove, along Mayfair Road  and across the A167 to Longfield Road. Since replacing the existing pipeline, this has now improved the performance of the local sewer network and will ensure the sewer network continues to serve the customers’ needs in to the future.

I would like to reassure you that the only outstanding activity is the ongoing maintenance of the grassed area at Lemon Grove, which we will be monitoring until the grass has fully re-established. 

On behalf of the Project Team, we would like to thank you all for your patience and support during our essential work. We have enjoyed working within your community to help improve the sewer network. 

If you have any questions you would like answering, please leave a comment below, or visit the "contact" link at the top of the page. Alternativley, you can contact the Customer Centre on 0345 717 1100.

Thank you again.

Gaby

Good Afternoon,

Work on site is continuing to progress well, so I thought I'd pop on to say hello, and let you know what to expect over the next few weeks.

Good news! The junction of Mayfair Road will be re-opened towards the end of next week.

From Friday 24th September, the two-way traffic lights currently along Mayfair Road adjacent to Oaklands Gardens will be removed. We will then be moving along Mayfair Road on to the junction of Lime Avenue where we will be carrying out work for approximately three weeks. During this time, we will be allocating a four-way traffic light system on the entrance to Lime Avenue, Lemon Grove and Laburnum Road. Residential and emergency service access will always be maintained, but if you do require any assistance our site team will be happy to help.

As always, please leave a comment below if you have any questions.

You can also reach the Customer Centre on 0345 717 1100, and request a call back from a member of the Project Team.

Hello,

As promised, I thought I'd post a quick update with our plans for the next week.

You will have noticed that the bus terminus is now re-open and freshly reinstated. I am also pleased to let you know that the road closure on Myrtle Gardens will be removed by Thursday 9th September.

Once we have completed work on Myrtle Gardens, we will then be returning to the top of Mayfair Road. For safety reasons, it is necessary to implement a road closure on Mayfair Road junction which leads on to North Road for approximately three weeks. This is while we finish this section of pipeline which is due to be connected to the sewer network from the bus terminus. Access to Mayfair Road will be maintained via Glebe Road. We apologise in advance for any inconvenience this may cause, as always, we will keep all disruption to an absolute minimum. 

I have added some photos below which shows you what we have been busy with over the last couple of weeks.

Your patience and cooperation during this time is highly appreciated by our team. 

Gaby

Good Morning,

It's been a while since our last update was posted, however the site team have been working hard and work is progressing well.

The installation of the pipeline at the bus terminus along North Road is almost complete, and we are pleased to let you know that we will be re-opening this area by the end of the week. 

Work adjacent to Myrtle Gardens and Mayfair Road is still ongoing, however, we are aiming to complete this area within the next two weeks. Once it is safe to do so, we will then be able to re-open the junction of Myrtle Gardens. 

I will be posting another update prior to the re-opening of Myrtle Gardens with more information on the next stages of our work.

I have added some photos below for you to take a look at.

In the mean time, if you have any questions please leave a comment below, or visit the "contact" button at the top of the page.

As always, we appreciate you're patience and support during our essential works. If you require any assistance, our site team will be happy to help.

Speak soon,

Gaby

Hello,

I hope everyone has had a lovely weekend.

Here is a quick update on our work and what to expect in the upcoming weeks.

Work is progressing well on site, and I am pleased to let you know that we will be re-opening Mayfair Road junction later on today. Work will continue at the bus terminus adjacent to North Road and Longfield Road until the end of August. 

The next stage of work will take place along Lemon Grove for around two weeks, and the junction of Myrtle Gardens for upto four weeks. It is necessary to implement a road closure on the junction of Myrtle Gardens and a two-way traffic light system along Mayfair Road during this time.

Access to Myrtle Gardens will be maintained via Glebe Road. 

I would like to reassure you that we will do all we can to keep disruption to an absolute minimum, and all residential and emergency access will be maintained at all times. However, should you require any assistance our site team will be happy to help.

Please feel free to leave a comment below with any questions you may have. 

Thank you for your continued patience during this time.

Gaby

Hello,

Since my last update a couple of weeks ago, you may have noticed we have been busy setting the site compound up along Lemon Grove. This is now fully established, and we are ready to start our main construction work.

 As of next week, the first stages of our work will begin on North Road and Mayfair Road. The junction accessing Mayfair Road from North Road will be closed from Monday 19th July for around 4-6 weeks. Access to Mayfair Road will be maintained via Glebe Road.

There will also be a bus stop closure on North Road, adjacent to Longfield Road. While this bus stop is temporarily out of use, we kindly ask you to use the next nearest bus stop which is along Longfield Road. I have attached a plan below which shows you the location of our work, along with bus stop locations and road closures.

We apologise in advance for any inconvenience this may cause. However, myself and the Site Team are always happy to help should you require any assistance.

If you have any questions, please feel free to leave a comment below.

On behalf of the Project Team, we would like to thank you in advance for your patience and cooperation.

Have a lovely weekend everyone!

Gaby

Happy Friday Everyone!

Following on from Peter's introduction and our public event this week, I thought I would take this opportunity to introduce you to our Mott MacDonald Bentley team and post some updates on what to expect over the next couple of weeks.

I am Gaby Ward, Customer Liaison Officer and I will take care of all customer enquiries during the project and you will notice I will be blogging a lot so please feel free to contact me either via the portal or the "Contact Us". I will be out and about as well so please come along and say hello if you see me.

Lee Buchanan is our Contract Manager who will be managing the project, then we have Ben Corner our Site Agent who will manage the day to day operations who will be assisted by Marc Bell the Engineer. Lee, Ben and Marc have many years of experience in the construction industry and we all have worked on various projects together with Northumbrian Water.

I have included our mug shots below for you to put faces to names.

We will be starting on site from Monday 5th July where we will begin to set up our site compound on Lemon Grove adjacent to the existing pumping station. You may notice for the first few weeks that there will be a higher volume of traffic and deliveries. During this time, we kindly ask you stay safe and be extra vigilent with the increase of traffic flow in the area.

We will provide you with regular updates throughout, if in the meantime, you have any questions please don’t hesitate to ask.

Finally, I would just like to thank you for your support so far and say the team and I are looking forward to working in your community.

Enjoy your weekend!

Hello,

Just a quick reminder that Sarah, Peter, Ben and I are here at Lemon Grove today until 4pm. Feel free to pop down and say hello! You can't miss the big blue gazebo next to the pumping station.

We hope to see you soon! 

Gaby

Good Afternoon,

Firstly, I would like to take this opportunity to introduce myself. My name is Gabrielle Ward (Gaby for short), I am the MMB Customer Liaison Officer working on this project. I will be posting frequent updates throughout the duration of our work in the area.

Some of you may already be aware that we are holding a public event tomorrow afternoon (Wednesday 30th June) from 12pm until 4pm. This will give you the opportunity to come down and speak to us about the upcoming works. You will also be able to meet and have a chat with some of our Project Team. We will be located adjacent to the existing pumping station at Lemon Grove (please see the map below). If you would like to book an appointment to come and visit us, please call 07970629192. Don't worry if you haven't booked an appointment, you're more than welcome to pop down at any time throughout the afternoon. We will be happy to answer any questions you may have.

In the mean time, if you would like to get in touch please leave a comment below or visit the "contact" button at the top of the page. You can also get in touch with the Northumbrian Water Customer Contact Centre on 0345 717 1100. 

We look forward to meeting you.

Gaby

Hi, My Name is Peter Greenan and I am taking over the Role of Project Manager for Northumbrian Water.  A big thank you to my colleague Paul Davison who has done all the hard work on this project and has now handed it over to me for the final design and construction phase of the project.  I will be happy to answer any queries that you may have along with my Team Partner Sarah Jayne Parvin who will also continue to provide project updates.  The next step in the project is to carry out some existing condition assessments of properties and if your house requires an assessment we will contact you separately.  I hope that is OK for now but if not or you have any queries then please post here. Thank you. Peter