My name is Tony Birkett; I am the Community Liaison Officer working for ESH-MWH on behalf of Northumbrian Water. Some of you may have seen me walking round the area speaking to customers about the upcoming work in your area. I will be in the area on a regular basis so if you see me please feel free to come and introduce yourself and ask any questions you may have, alternatively you can post messages here on the portal.
Our project team is a small group of professional individuals who have come together to form a dynamic team with different and complimentary responsibilities. We all share the responsibility to regularly update the portal to ensure that everyone is kept up to date with the progress of the work and any news relating to the site.
The Project Team
Mark Whaley, is the Contracts Manager for the scheme working for ESH/MWH on behalf of Northumbrian Water Ltd. He will oversee the works on site, which aims to take surface water out of the sewerage network and return it to the natural environment. This will create more space in the sewers during times of heavy rainfall which should help to reduce the risk of flooding in the future
John Cartwright is our Project Manager for the project, he will be working on site throughout the duration of the work; overseeing the daily operations of the scheme delivery.
Christine Taylor is the Customer Service Manager and will oversee the community engagement. She will ensure a high level of customer service and community engagement. Christine will be on site on a regular basis and very much welcomes any feedback in relation the ongoing work and delivery of service. If you see her out and about please feel free to stop her for a chat.
All of us, at some point, will be posting updates on the portal during the scheme. If at anytime during the working day, you want to speak to someone regarding the works, John, Christine or I can usually be found in the Site Compound; located on the Village Green in front of the Fusilier Pub; please feel free to drop by at anytime.
Regards,
Tony
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