Hi. Just to let you know we will be doing 2 small trial digs at Butterknowle by the bridge. There will be traffic lights in place to allow the work to be done safely. Work will take place on Wednesday 17th October. Hopefully not too much disruption. Many thanks in advance.

Hello. Next Tuesday morning 11th September we are going to have a welcome break from preparing designs and planning for the new Sewage works upgrade.

There will be a small team of us carrying out cleaning work to the cenotaph at Butterknowle. We have our buckets and sponges at the ready. Offers of warm water would be welcomed. Looking forward to meeting you all when we are carrying out the work.

Good morning everyone

During the course of today and tomorrow we wil have 2 wagons leading some more stone into Ramshaw Sewage Treatment Works and taking spoil away.

Work should be completed for now by the end of the week. We will update once the main works start.

Brian

Good morning - as I mentioned in the last update we will be working at Ramshaw starting this week doing some test drilling. We will also be transporting a quantity of stone onto the site so you will notice an increase in traffic with lorries coming up the lane and onto the site, hopefully this will not cause to much of a problem but if it does please let us know

Brian

Hello everyone

We are carrying out some test digging at site, currently we are at Butterknowle and we will be moving over to Ramshaw in the next couple of weeks so you may notice some activity at site. We shouldnt cause any disturbance and there will be no effect on service. Thank you, Brian

Morning.

Just a quick note from me to say a huge thank you to those of you who were able to pop along and meet our project team last night at Ramshaw School. 

The customer event was a great success and an ideal opportunity for us to share information about the work, meet the locals and gain some local knowledge of the area.

We will continue to keep you updated as works progress and please dont hesitate to keep in touch using the contact us button at the top of the page.

Thanks

Amanda

*New Press Release*

Our Ref: River Gaunless ST017/0108

7^th May 2018

Dear Customer

We’re planning some work in your area

You may recall us sending you a letter in September 2017 to inform you of our decision to upgrade Ramshaw, Butterknowle and Cockfield sewage treatment works.

We are planning to invest up to £9 million to upgrade various assets and processes at these sites. This will ensure that our treatment meets the latest regulations and returns water into the environment at the highest standard possible.

We plan to begin this scheme in January 2019 and expect it will take up to 12 months to complete. Our partner, Interserve Construction Limited, will be carrying out this work on our behalf. Plans for the works and regular updates once the works commence will be available on our community portal at www.nwlcommunityportal.co.uk. 

We really want to understand your views about this essential work and how we can minimise any disruption you and your community may experience. We would like to invite you to attend a customer information drop-in session between 4:30pm and 7:00pm on Thursday 24^th May at Ramshaw Primary School.

Please find enclosed a leaflet which gives further information, advice and answers to some frequently asked questions.

You can telephone our Customer Contact centre on 0345 717 1100, tweet us @nwater_care or visit our community portal at www.nwlcommunityportal.co.uk. Whichever way is best, we’d really like to hear from you.

Morning All.

My name is Amanda Hunt Customers Care Manager at Northumbrian Water and part of the project team for the upcoming work.

Thanks for the update Dean and just on the back of this I can confirm we will be sending invite letters to all customers we have wrote to previously. These will be posted a bit closer to the customer event to ensure that we capture all customers and those who may not be in a position to follow this project. I am hoping to be at the drop in session and look forward to meeting some of the residents and gaining some local knowledge.

In the meantime have a great holiday weekend and I look forward to meeting those of you who can make it very soon.

Amanda

You may recall us sending you a letter in September 2017 to inform you of our decision to upgrade Ramshaw, Butterknowle and Cockfield sewage treatment works.

We are planning to invest up to £9 million to upgrade various assets and processes at these sites. This will ensure that our treatment meets the latest regulations and returns water into the environment at the highest standard possible.

We plan to begin this scheme in January 2019 and expect it will take up to 12 months to complete. Our partner, Interserve Construction Limited, will be carrying out this work on our behalf. Plans for the works have been uploaded to the planned work page and regular updates once the works commence will be available. 

We really want to understand your views about this essential work and how we can minimise any disruption you and your community may experience. We would like to invite you to attend a customer information drop-in session between 4:30pm and 7:00pm on Thursday 24th May at Ramshaw Primary School.

Hello everyone, work is still at a developmental stage and we will be updating you all when we have more information. In the meantime we would like to wish you all a Merry Christmas and a very happy new year