Tyneside Water Main Cleaning

Our water mains cleaning programme of works has been ongoing now for five years and to date, we have achieved 221km of cleaning works to our mains. There are a number of pipe sections that we still need to clean, with a total length of 9.0km. We are starting this work in August 2018 and anticipate completion in the Summer 2019.

Project updates

Update by Joan Tatters

Good Morning,

Miller Close Residents

You will have noticed we have been conducting work at the entrance of Miller Close. The work included installing a new water main as part of Northumbrian Water’s Trunk Mains Cleaning programme.

In January 2018 we completed the works and since then Northumbrian Water have been rigorously testing the pressure and flows and it is a successful installation. As a result, we will now revisit Miller Close to complete and fully reinstate the area.

It is our intention to revisit the site on Friday 15th May where there will be a lane restriction in place and three-way traffic lights on the day. We anticipate the work will take just the one day.

In light of the current situation regarding COVID-19 we will of course be adhering to the government’s guidance on social distancing and we are committed to safeguarding and the wellbeing of our employees and customers. The site team will be adhering to the social distancing guidance and we ask that during this difficult time that you also maintain a social distance from our staff once the work gets underway.

Whilst residents will always have access to the estate, should you be taking your daily allocated exercise we request you are a little more vigilant during this time.

Thank and stay safe, should you have any questions please feel free to contact me.


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Update by Joan Tatters

Good Morning All,

I thought I'd let you know about what is happening regarding my last blog.

Yeah, we were due to start last Monday to complete the reinstatement along Denton Road and I am sure you will have received the letters comfirming it, however Michael and his team were delayed in completing other works at Keilder in Northumberland. I guess it was inevitable there would be a delay as the site restrictions and government guidelines being adhered too as a result of COVID-19.

Our apologies in the delay, the duration of work is still expected to be three weeks and will commence today so you will see some activity this morning. Again we ask to respect the social distance guidance should you be in the area for your daily exercise.

Please stay safe.

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Update by Joan Tatters

Good Morning

Following on from my last blogg and subsequent letter last month, I thought I'd let you know we are returning to Denton Road Dene to finish the reinstatement as promised as the weather has improved.

Residents should receive the letters over the next couple of days to explain we will be returning Monday 20th April for approximately for 3 weeks. The work will include ground preparation, removal of the stone haul road, grass seeding and fence repairs. During this time the temporary haul road will be used and therefore please use the designated pedestrian access and remain vigilant if you intend to use this area as your allocated daily exercise.

As we are all adapting to these challenging times we will continue to monitor and follow government guidelines (Covid-19) as the timing of our work may vary. Please be assured our site team will be ahering to social distancing and we ask that you maintain a social distance from the team once the work is underway.

Again we thank you for your cooperation and patience during our work and please feel free to ask us any questions you may have.

Please stay safe!!!!!


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Update by Joan Tatters

Good Morning

Just thought I'd give you the good news......

Our work now is virtually complete at Denton Road, we will return in the Spring to do some seeding and landscaping hence we have left in the temporary haul road so the access then will not be detrimental to the burn. 

I will be dropping in a letter to the residents of Swinley Gardens, Denton Road, Dorset Road and Yewcroft this afternoon to let you know we are out of their hair!!!

There is no doubt we have been disruptive to the residents and we would like to take this opporunity to thank you all sincerely for your co-operation whilst we have been in the area. The work wasn't as simple as first thought, hence we encountered unexpected issues which meant we were around longer than anticipated.

Thank you again.

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Update by Joan Tatters

Good Morning and Happy New Year,

Following on from my last post I thought I would just reconfirm where we are within the programme....

The team have successfully completed the cleaning works and are currently working to reinstate the footpaths and backfill the excavations on site along Denton Road. Once completed we will be back to complete the seasonal reinstating with seeding etc and getting it back to normal for you to use at your leisure and this will be around February time.

We have now also moved to work within Benwell Reservoir where will be abandoning an old water pipe that formed part of the main network within Newcastle. We anticipate working there the remainder of this month if you live on that stretch of road please be a little more vigilant as we will be in and out of the site regularly.

Don't forget if you want to ask any questions please feel free.



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Update by Joan Tatters

Good Morning,

So this is the last update of 2019.

Our work is just about coming to an end.........the replacement and cleaning of the pipeline in North Tyneside and Newcastle is just about complete. (hooray!!!)

We still need to finish some work on Denton Road, (I dropped in a letter last week to let you know) however due to the festive holidays we will suspend work around the grassland adjacent to the Excelsior Academy from Friday 20th December 2019 and we will return 6th January 2020. Fencing and security cameras will remain in place throughout the Christmas period.

Merry Christmas and Best Wishes for 2020, once again thank you for your continued patience and understanding.










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Update by Joan Tatters

Good Morning,

Again I would just like to thank the residents and businesses along Great Lime Road for their continued patience and co-operation during our work. Michael and the team are hoping to be off site by the end of the week.

The end is in sight!!!!

Don't forget if you want to know anything about the project just drop me a line.


Thanks again

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Update by Joan Tatters

Good Morning,

Following on from Sarah's update.........

I didn't mention the work we conducted along Claremont Road last week went well and to plan, so hopefully that will be the end of the intrusive work along there. That said there maybe one to two things we need to tidy up but nothing too major.

The team along Errington Terrace, off Great Lime Road will be finished today and the traffic lights removed, once again apologies for the disruption as I know our location wasn't the most convenient for the flow of traffic and us working out outside the busy Workmans Club wasnt ideal. Thank you for your patience.

The team on the West Road adjacent to the reservior at Fenham will be finished by Friday, thank you the community school/acadamy and the residents whose water supply was disrupted, your co-operation was greatly appreciated.

As you can see from my post the end is in sight (no pun intended) !!!


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Update by Joan Tatters

Good Afternoon

I popped in to the residents of Errington Terrace along Great Lime Road this morning to let them know about the traffic management we currently have in place.

Just to confirm we are nearly at the end and this is just about the last leg of the work. The traffic lights are planned to be on until Wednesday 30th, however the site team are confident they will  complete the work before then.

Don't worry as well our work will not disrupt your water supply.

Again, thank you for your continued patience during this time.


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Update by Sarah Jayne Vickers

Good Afternoon

Just a brief update for the planned works on Claremont Road between the junctions of Claremont Place and Claremont Road.

This work will be carried out from:

10.00pm on Tuesday 22 October until 6.00am on Wednesday 23 October 2019

We will be using the new, innovative cleaning method of ice pigging for this section of work during the night to make sure any disruption is kept to a minimum. During this work, there may be a low level of engine noise from the ice pigging equipment and flashing beacon lights for highway safety.

Even though we may be working some distance away, there is a possibility that you may receive discoloured water or notice a change in water pressure during the above time. If your supply is discoloured, please run your first draw cold water tap (the tap closest to your internal stop valve) for 30 to 40 minutes or until your supply runs clear. Water-using appliances should only be used if your supply is running clear.

In order to carry out the innovative cleaning of the water mains by "ice pigging" there will be temporary 4-way traffic lights on Claremont Road from 7:00pm on Tuesday 22 October until 6:00am on Wednesday 23 October 2019.

The process will be complete overnight and TM removed when the works are complete, normal service will be restored by 6am the following morning.

Thank you for your cooperation and understanding in advance and if you require any further information please don’t hesitate to comment below, alternatively use the ‘contact us’ at the top of the page for an email to be send to the project team.


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