Tyneside Water Main Cleaning

Our water mains cleaning programme of works has been ongoing now for five years and to date, we have achieved 221km of cleaning works to our mains. There are a number of pipe sections that we still need to clean, with a total length of 9.0km. We are starting this work in August 2018 and anticipate completion in the Apri 2021.

Project updates

Update by Graeme Ridley

Good morning,

I would just like to update everyone on a press-release today, in particular reference to the last section of this project:


Northumbrian Water has invested £5m to improve tap water quality to around half a million customers across Tyneside.

The water company has launched a pipe cleaning programme which will involve cleaning nine kilometres of strategic water mains at 18 different locations in and around Newcastle, Gateshead and North Tyneside.

This is part of a larger £66 million cleaning programme, which began in 2010 and has seen improvements to more than 221 kilometres of strategic mains cleaned to date.

The final location to be completed is on the West Road, Newcastle (A186), with work starting on Monday, 1st March 2021.

The works, which will take around 10 weeks to complete, will focus on a 300-metre section of road to the east of Two Ball Lonnen Roundabout and will take place predominantly within the chevroned middle area of road.

Northumbrian Water’s supply partners, Fastflow Pipeline Services, will be carrying out the work, and there will be no effect on water supplies while it is being carried out.

There may be slight traffic delays when temporary two-way temporary traffic lights are put in place, and a lane is closed as work is carried out – however this will not be for the full duration of the ten week period.

Project Manager, Graeme Ridley, said: "This vital work is being carried out in order to futureproof our water supplies and ensure that our customers continue to receive excellent and high-quality tap water.

“It’s important that we get to work on this main, and when this is done, we will have completed the full overarching larger-scale project which has been ongoing for the past 11 years.

“I am incredibly proud of the team and our partners at Fastflow for the work they are doing to finish this project.”




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Update by Graeme Ridley

Good evening,

Just an update to inform you we are now close to completing this project, now planned end of April 2021.

Fastflow will be doing work on Fox and Hounds Lane & adjoining roads south of the busy West Road, w/c 14/12/2020 to complete one of our smaller distribution mains tie ins, which will be completed before Christmas.

Then in the New Year, Fastflow need to have some road narrowing traffic management to undertake work on our larger strategic main in the West Road. We will not need any temporary traffic lights on this busy road, but there will be cones & barriers on the road and narrowing the road slightly so Fastflow can do the work. But traffic flow should be not interrupted, just be aware Fastflow work force need to work safely.

I'll update you in the New Year with information on the Traffic Management that is required, so you can fully take in the extent of the cones & barriers on the road and for how long it will take. The work though, is planned to be finished on the West Road hopefully by Easter 2021.

Stay safe

Graeme Ridley (NWG Project Manager)

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Update by Joan Tatters

Good Morning,

Miller Close Residents

You will have noticed we have been conducting work at the entrance of Miller Close. The work included installing a new water main as part of Northumbrian Water’s Trunk Mains Cleaning programme.

In January 2018 we completed the works and since then Northumbrian Water have been rigorously testing the pressure and flows and it is a successful installation. As a result, we will now revisit Miller Close to complete and fully reinstate the area.

It is our intention to revisit the site on Friday 15th May where there will be a lane restriction in place and three-way traffic lights on the day. We anticipate the work will take just the one day.

In light of the current situation regarding COVID-19 we will of course be adhering to the government’s guidance on social distancing and we are committed to safeguarding and the wellbeing of our employees and customers. The site team will be adhering to the social distancing guidance and we ask that during this difficult time that you also maintain a social distance from our staff once the work gets underway.

Whilst residents will always have access to the estate, should you be taking your daily allocated exercise we request you are a little more vigilant during this time.

Thank and stay safe, should you have any questions please feel free to contact me.


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Update by Joan Tatters

Good Morning All,

I thought I'd let you know about what is happening regarding my last blog.

Yeah, we were due to start last Monday to complete the reinstatement along Denton Road and I am sure you will have received the letters comfirming it, however Michael and his team were delayed in completing other works at Keilder in Northumberland. I guess it was inevitable there would be a delay as the site restrictions and government guidelines being adhered too as a result of COVID-19.

Our apologies in the delay, the duration of work is still expected to be three weeks and will commence today so you will see some activity this morning. Again we ask to respect the social distance guidance should you be in the area for your daily exercise.

Please stay safe.

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Update by Joan Tatters

Good Morning

Following on from my last blogg and subsequent letter last month, I thought I'd let you know we are returning to Denton Road Dene to finish the reinstatement as promised as the weather has improved.

Residents should receive the letters over the next couple of days to explain we will be returning Monday 20th April for approximately for 3 weeks. The work will include ground preparation, removal of the stone haul road, grass seeding and fence repairs. During this time the temporary haul road will be used and therefore please use the designated pedestrian access and remain vigilant if you intend to use this area as your allocated daily exercise.

As we are all adapting to these challenging times we will continue to monitor and follow government guidelines (Covid-19) as the timing of our work may vary. Please be assured our site team will be ahering to social distancing and we ask that you maintain a social distance from the team once the work is underway.

Again we thank you for your cooperation and patience during our work and please feel free to ask us any questions you may have.

Please stay safe!!!!!


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Update by Joan Tatters

Good Morning

Just thought I'd give you the good news......

Our work now is virtually complete at Denton Road, we will return in the Spring to do some seeding and landscaping hence we have left in the temporary haul road so the access then will not be detrimental to the burn. 

I will be dropping in a letter to the residents of Swinley Gardens, Denton Road, Dorset Road and Yewcroft this afternoon to let you know we are out of their hair!!!

There is no doubt we have been disruptive to the residents and we would like to take this opporunity to thank you all sincerely for your co-operation whilst we have been in the area. The work wasn't as simple as first thought, hence we encountered unexpected issues which meant we were around longer than anticipated.

Thank you again.

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Update by Joan Tatters

Good Morning and Happy New Year,

Following on from my last post I thought I would just reconfirm where we are within the programme....

The team have successfully completed the cleaning works and are currently working to reinstate the footpaths and backfill the excavations on site along Denton Road. Once completed we will be back to complete the seasonal reinstating with seeding etc and getting it back to normal for you to use at your leisure and this will be around February time.

We have now also moved to work within Benwell Reservoir where will be abandoning an old water pipe that formed part of the main network within Newcastle. We anticipate working there the remainder of this month if you live on that stretch of road please be a little more vigilant as we will be in and out of the site regularly.

Don't forget if you want to ask any questions please feel free.



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Update by Joan Tatters

Good Morning,

So this is the last update of 2019.

Our work is just about coming to an end.........the replacement and cleaning of the pipeline in North Tyneside and Newcastle is just about complete. (hooray!!!)

We still need to finish some work on Denton Road, (I dropped in a letter last week to let you know) however due to the festive holidays we will suspend work around the grassland adjacent to the Excelsior Academy from Friday 20th December 2019 and we will return 6th January 2020. Fencing and security cameras will remain in place throughout the Christmas period.

Merry Christmas and Best Wishes for 2020, once again thank you for your continued patience and understanding.










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Update by Joan Tatters

Good Morning,

Again I would just like to thank the residents and businesses along Great Lime Road for their continued patience and co-operation during our work. Michael and the team are hoping to be off site by the end of the week.

The end is in sight!!!!

Don't forget if you want to know anything about the project just drop me a line.


Thanks again

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Update by Joan Tatters

Good Morning,

Following on from Sarah's update.........

I didn't mention the work we conducted along Claremont Road last week went well and to plan, so hopefully that will be the end of the intrusive work along there. That said there maybe one to two things we need to tidy up but nothing too major.

The team along Errington Terrace, off Great Lime Road will be finished today and the traffic lights removed, once again apologies for the disruption as I know our location wasn't the most convenient for the flow of traffic and us working out outside the busy Workmans Club wasnt ideal. Thank you for your patience.

The team on the West Road adjacent to the reservior at Fenham will be finished by Friday, thank you the community school/acadamy and the residents whose water supply was disrupted, your co-operation was greatly appreciated.

As you can see from my post the end is in sight (no pun intended) !!!


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